Because we have offices in both Japan and the USA we have a very unique and cost saving shipping and storage system.

US and Candian customers: Your items will take advantage of our batch shipping and be stored at the USA office by default. This is where your items and other customers are combined into one large shipment and sent to the USA for storage. This can result in huge savings by using North American domestic shipping options. All USA Orders will also store and ship from the US office.

However some items do not benefit from batch shipping and will still have to be sent from Japan directly. Any very large items or ones near 3kg in weight or more will ship direct from Japan.We may also choose to ship direct if your item's value is very high.

International Customers: (non US and Canada)
Japanese purchases will be stored and shipped from our Tokyo, Japan office. USA Orders will store and ship from the US office.

Items can storedfor a max of 60 days in Japan and 90 days in the USA. Bigger items and larger quantities may have to ship sooner.

We combine shipping automaticly:
We automatically combine shipping and other fees whenever possible. So if you buy multiple items from the same seller, we may be able to combine all the fees and save you a lot of money.

Request a Shipment:
Items are generally stored at one of our offices untill you fill out the shipping request form. This allows you to stock up and ship multiple items at the same time. Our professional shippers will repack your goods from the original packing from the seller into a larger combined package.

Auto-Shippments (from Japan only)
Sometimes it is necessary to ship your goods without warning. This may be due to the item itself, a large accumulation of items that must be moved, shipping restrictions due to the nature of the item, you have gone past the storage limit detailed in the Storage System page, or other unique circumstances that may lead to one. These packages are normally sent via EMS or another service that our shipping staff finds reasonable, however; if you want another form of shipping to be used by default contact us with your choice of EMS, Parcel Post (SAL-air), or SEA. Our shipping staff always keeps the security and value of your items as the highest priority and will determine the auto-shipping method accordingly.

To avoid common auto-shippments be sure to request your items before the storage limit is up. Also, be mindful of the quantity of goods you have stocked up and the room they potentially take up. Or, if you're like many of our customers, simply allow the items to be auto-shipped on a regular basis with no effort from yourselves.

Special Item Shipping (from Japan only)
SMJ recieves a large and unique array of goods on a daily basis. Some of which need extra special care, attention, and shipping. We do not charge extra for such items unless they require a unique or uncommon sized shipping container. In such cases we will charge for the cost of the box / container in order to safely ship your goods. Such items include large instruments like guitars, some sporting equipment, many automotive parts, and large electronics. You will only be charged what we have to pay for the container and it will be rolled into your shipping invoices.

Heavy items are not cheap to ship: Please keep this in mind when planning to bid on something large and heavy. The most common shipping "banes" are printed material, and automotive items. Always be mindful to avoid a surprising shipping cost.

† Only items stored at the USA facility can be held for up to 3 months. Japanese stoarge time limit is 1 month. Items left over that time whether paid, partially paid for, or not paid may be considered abandoned and become the sole property of Anime Chaos / SMJ. Items in the USA may be stored for longer periords of time if proper arrangements are made.